[1] Li H, Jiang JH, Wu MJ. The effects of trust assurances on consumers’ initial online trust:
A two-stage decision-making process perspective[J]. International Journal of Information Management,
2014, 34 (3): 395-405. (SSCI: AH7XU)
[2] Li H, Jiang JH. Effects of e-service process presentations on customer readiness and adoption[C]. //Proceedings of the 35th International Conference on Information Systems (ICIS). Auckland, New
Zealand: Association for Information Systems, 2014: 1-11.
[3] 姜錦虎，李皓，袁帥．基于多智能體系統(tǒng)的分布式信譽(yù)機(jī)制研究[J]．管理工程學(xué)報，
2013，27 (1)：77-87. (CSSCI)
[4] 李皓，姜錦虎，趙縣軍．電子服務(wù)過程展示的方式與分類研究初探[C]．//陳國青，馬費成，劉肇軍．大數(shù)據(jù)背景下的信息系統(tǒng)研究與實踐（信息系統(tǒng)協(xié)會中國分會第五屆學(xué)術(shù)年會論文集）．貴陽：貴州大學(xué)出版社，2013：9-14.
[5] 李皓，姜錦虎．網(wǎng)站使用中用戶體驗過程模型及實證研究[J]．信息系統(tǒng)學(xué)報，2012，9：55-66.
[6] Li H, Jiang JH. Effects of ad placement and ad-context congruity on ad memory and perceived intrusiveness of online video advertising[C]. //Proceedings of the 6th China Summer Workshop on Information Management (CSWIM). Beijing, China, 2012: 1-5.
[7] Li H, Jiang JH. An optimal combinational coalition formation based on genetic algorithm[C]. //Proceedings of International Conference on E-Business Intelligence (ICEBI). Kunming, China: Atlantis Press, 2010: 527-533. (ISSHP: BTI86)
[8] Li H, Lo HY. Do you recognize its brand? The effectiveness of online in-stream video advertisements[J]. Journal of Advertising, 2015. (SSCI)（已錄用）
論文題目：電子服務(wù)過程展示對客戶服務(wù)使用意向和績效的影響研究
專業(yè)：管理科學(xué)與工程
學(xué)號：4110008024
公示時間：2015.6.1
公示地點：院圖書館
bwin必贏唯一官網(wǎng)教務(wù)中心
地址：西安市咸寧西路28號
郵編：710049
電話：029-82668382
